SurfStitch Reviews

Surfstitch.com offers several payment methods. All orders placed must obtain pre-approval with an acceptable method of payment. This is established by their credit and fraud avoidance department. Additional verifications or information may be required before accepting any order. One of the payment methods available is Afterpay. Customers can select Afterpay at checkout as their payment method. If they already have an Afterpay account, they can log in and complete the checkout. If they are new to Afterpay, they can sign up while checking out with SurfStitch by following the prompts. No long forms are needed and approval is known within seconds. Please note that these details are subject to change and it's always best to check the official website for the most current information.

Surfstitch.com has a detailed Return Policy. All returns are to be processed online. Customers need to grab their order number and the email address used when placing the order. They then visit the Book a Return page and enter their details. They select the items they wish to return and let Surfstitch know if they'd like a refund or an exchange, then submit their return. They print their return label and return their goods through their selected return carrier. They then wait for an email confirming their refund or exchange has been completed. Items must be returned within these periods: Full Price and Sale Items - 30 days to return. Outlet - No returns (unless faulty or incorrect item received). Items must be received in unworn, original condition with tags attached. Any boxed or packaged goods must be returned with the packaging in original condition and unmarked. If in any circumstance customers pay for return shipping, Surfstitch will not reimburse postage costs. All Free Returns must be through the returns section of the website. Only one free return label will be issued per order that can be used once. Returns must be in as new condition with tags attached unless faulty.

As for the Shipping Policy, Surfstitch offers free shipping for Stitch Rewards members. Shipping cost is $29.99 flat rate for orders under $250. Orders placed before 2:00pm AEST should arrive within 1-5 business days. DHL Express is used, which is trackable and requires a signature on delivery. Some countries might charge taxes and duties. Customers who choose Express Shipping (no signature) give authority for their order to be left unattended at their delivery address. Surfstitch will only replace orders using this shipping method providing the order is proved lost in transit by their delivery company. Everything shown on their site is in stock at their warehouse and ready to ship out to customers with their famous free delivery for orders over $125.

Surfstitch.com is an online shopping platform that offers a wide range of products and services. The site features women's and men's fashion, footwear, and swimwear from popular brands like Nike, Adidas, and Roxy. They provide delivery services across Australia, including cities like Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Canberra, and Darwin.

In addition to clothing and footwear, Surfstitch.com also offers products for various outdoor activities. These include items for beach activities, camping, hiking, roller skating, and biking. They also have a range of water sports equipment.

The site features a variety of brands, including Billabong, Rusty, Roxy, Quiksilver, Thrills, Insight, Stussy, Santa Cruz, Vans, Converse, and Nike. They also have weekly offers on a range of products from these brands.

Surfstitch.com also provides services like gift cards, returns, and contact support. They also have a rewards program for members, offering benefits like free shipping.

Please note that this information is based on the latest available data and may be subject to change.

Surfstitch.com is an online shopping platform offering a wide range of products including women's and men's fashion, footwear, swimwear, and more from brands like Nike, Adidas, Roxy, among others. The site also features weekly offers with curated specials from various brands. For instance, prices for some items include a Pluginz Marshall Jcm800 Jack Rack 2.0 for $59.95, a Majority Little Shelford Bluetooth & Dab Radio With Bluetooth for $110.00, and a Crosley Voyager Bluetooth Portable Turntable for $199.95. Shipping costs vary, with Express Shipping costing $14.95, Standard Shipping costing $12.95 or free for orders over $125, and Bulky Item Shipping starting from $19.99. Please note that these prices and costs may vary and it's recommended to check the website for the most accurate and up-to-date information.

There is a loyalty program in place that includes various benefits. These benefits include early access to promotions and launches, locals shopping events, free EXPRESS shipping for orders over $60, and a birthday treat. However, additional information on how to enroll in the program and any other requirements or rewards is not provided.

To track your return, you can use the tracking number provided on the return label that was generated when you initiated the return. You can enter the tracking number on the relevant website to track the progress of your return. It's important to note that the entire returns process can take up to 14 business days for Australian orders and 21 business days for International orders.

SurfStitch has a free returns policy for its customers. If you receive any merchandise that you are unhappy with for any reason, you can return it within 30 days in the condition that you received it. The company offers exchanges for size or refunds. If you choose to exchange for a different size, SurfStitch will ship the new item to you for free.

Standard delivery typically takes 2-5 business days to most metro areas and is free for orders over $75. For orders under $75, there is a flat rate shipping fee of $8.95. Express delivery takes 1-3 business days to most metro areas and has a flat rate shipping fee of $9.95.